Auction Closes: Thursday, January 11th at 6 pm (soft close)
Preview: Wednesday, Jan. 10th from 12 – 1pm at 26 Cedar St, Batavia, NY.
How To Register And Create Your Hibid.com Bidding Account: Watch this 3 minute video that shows how to create your bidding profile. Click here: https://youtu.be/IUuCzrp8O8M
Before You Bid: Pay close attention to the instructions for pick up date, shipping, and location for pick up. These details change from auction to auction and we do not want our customers to have to pay additional fees for failure to follow directions. Due to the cost of running a business, there are fees for late payment, alternate pick up, and handling items for shipping. Make sure your credit/debit information is correct and up to date- it will automatically be charged if you bid successfully.
Bidding Process: Bidders can register and bid anytime between the auction start and close dates. At the closing time, items will begin closing out at the rate published (usually between 4 and 6 items per minute.) Any bidding activity in the last minute of a lot will increase the bid time by 2 more minutes. It will not increase the bid time for other lots.
To Bid: Click the “Bid” button or the plus sign (+) found next to the item you want to bid on. A screen will pop up that shows the next increment you must bid in order to be entered in the bidding. For items that show “X” and a number, your bid will be multiplied by that number.
Max Bid: You can leave a “max bid” on any item, meaning that the computer will bid for you up to the maximum amount you entered. You may win the item for less than your maximum if other bidders stop bidding at an amount less than your maximum. If someone else has left a larger Max Bid, it is possible to be outbid immediately.
Refresh Your Screen: Refresh your screens as often as possible to try to eliminate any internet or hardware delays when the auction closes.
Fees Added To Your Bid: We add sales tax and buyer’s premium to your bid.
Payment: If your bid is successful at the close of the auction, your credit card will automatically be charged. We do not accept payment at the dispersal site. All payments will be charged to the credit/debit card you put on file when you register for this auction. Please make sure that your credit card information is up to date and your account is able to cover your charges. We are unable to take card information over the phone because of the increased risk of fraudulent activity. Any changes to your card information must be made before you register or bid.
How You Will Know If You Won: We will send you an email with your receipt, which will be needed at the pick up location for your own reference, to make sure you received all of your lots. If you believe you are a successful bidder and you do not see the email in your inbox, check your spam folder first before calling our office at 585-343-4529.
Let Us Know If You Want Shipping Or Pick Up: After the auction has closed completely and all receipts emailed to successful bidders, we will send you a separate text/email asking if you want shipping or pick up. (We only ship lots described with “Shipping Available” or the blue truck icon.) Please choose the option you want and follow the directions there for confirming shipping information or making a pick up appointment.
When & Where Is Pick Up? By appointment only on MONDAY, JANUARY 15TH (MLK DAY), 9AM – 3PM IN THE CITY OF BATAVIA, NY. THIS IS NOT AT OUR AUCTION HOUSE. This is the only scheduled pick up time- all alternate pick up times will be subject to a fee. Address will be shown to bidders when they confirm their appointment. Click here to Find out How to Avoid Common Pick Up Mistakes
Pick Up Procedure:
It is up to you to make sure you have all your merchandise, so bring a copy of your receipt.
Appointments are required for pick up, so please show up in within 30 minutes of your appointment. Arriving more than 1 hour before or after your appointment will likely increase your wait time.
What If You Cannot Make The Pick Up Date? Please make every effort to pick up on the designated date. It is fine to send a friend, employee or family member to pick up for you. We regret that we must charge a minimum of $40 per per man hour, prorated based on size/volume/time, to deal with items that are not picked up during the scheduled pick up hours. Individuals requiring that their lots be “left out” or moved for early, late, or alternate pickup, will be charged. Even small lots require time and organization on the part of our staff. We charge this fee to recoup our staff time, fuel, and storage.
Who Can Help Me Load My Purchases? Bring your own loading assistance, packing materials, and tools for removal of items. If our auction crew is required to assist with hand loading once items have left the building, there is a $10 fee per staff person. We will have a skid loader available at no charge for items that cannot be hand loaded. The skid loader will be there on the designated loading days only.
Do We Ship? There is no shipping available for this auction.
Tax Exempt Policy: Make sure your tax exempt information is complete, up to date, and on file with the auction company even if you’ve bid with us before. Forms can be scanned to [email protected], or faxed to 585-343-4530. Do not text or email pictures of forms because they don’t print out clearly. THE NAME AND ADDRESS YOU PROVIDE IN THE TOP SECTION MUST EXACTLY MATCH THE DBA ON FILE WITH THE STATE OR THE TAXATION DEPT. WILL CONSIDER IT AN INVALID FORM. Only tax exempt information submitted BEFORE 5 pm on the night the auction closes will be eligible for reimbursement of sales tax for this auction. There is a $5 processing fee for tax forms submitted after the deadline and a refund is requested. Forms must be signed by the authorized person as well as the actual purchaser who is bidding in the auction. Use the links below for New York State Resale Certificate and Farm Exempt forms (other forms can be found on the NY State Taxation website- www.tax.ny.gov).
NYS ST-125 Farmer’s and Commercial Horse Boarding Operation: https://www.tax.ny.gov/pdf/current_forms/st/st125.pdf
NYS ST-120 Resale Certificate: https://www.tax.ny.gov/pdf/current_forms/st/st120_fill_in.pdf
Special Emergency Statement: If there is a storm or emergency that prevents the pick up from taking place, we will contact successful bidders by email. Please check your email before calling our office. Otherwise, plan on the pick up happening as planned.
Think You Won But Didn’t Get An Email? If you win a bid, we will send you an email after the auction with important information including your receipt and pick up appointment info.. Make sure it doesn’t get lost in your Spam or Junk by adding us to your email Contact List.
